Clear answers to common questions about buying, selling, and financing used cars with Crown Auto Deals. Find quick guidance to help you make the right decision.
Experiences might differ even within the same dealership chain, so it's always a good idea to do your homework and read reviews pertaining to the dealership you're interested in.
Experiences might differ even within the same dealership chain, so it's always a good idea to do your homework and read reviews pertaining to the dealership you're interested in.
Experiences might differ even within the same dealership chain, so it's always a good idea to do your homework and read reviews pertaining to the dealership you're interested in.
Experiences might differ even within the same dealership chain, so it's always a good idea to do your homework and read reviews pertaining to the dealership you're interested in.
We sell a wide range of quality used cars including sedans, SUVs, hatchbacks, and luxury vehicles.
Yes, we offer trade-ins and provide competitive prices based on the car’s condition and market value.
Yes. Crown Auto Deals provides flexible car finance solutions with low-interest rates and terms from 2 to 7 years. All credit histories are accepted.
Yes. Every car undergoes a thorough inspection to ensure quality, safety, and reliability.
Yes, select vehicles come with a warranty, and extended warranty options are also available for added peace of mind.
You can book a test drive online via our website or by calling our Perth dealership.
Absolutely! We provide hassle-free car selling services, even if you do not purchase a vehicle from us.
We primarily serve Perth and Western Australia. For interstate inquiries, please contact our sales team.
Every vehicle comes with a detailed service and history report, which you can request before purchasing.
Our dealership is open Monday to Saturday from 9:00 AM to 6:00 PM and closed on Sundays and public holidays.
Yes, Crown Auto Deals offers comprehensive car servicing for all types of used vehicles, ensuring your car runs smoothly and reliably.
Our services include oil changes, brake inspections, engine diagnostics, battery checks, tire rotation, and general repairs.
Yes, we provide extended warranty options on eligible vehicles to protect you from unexpected repair costs.
Absolutely! You can schedule your car service online through our website or call our Perth dealership to book a convenient time.
We recommend servicing your vehicle every 6 months or as per the manufacturer’s guidelines to maintain performance and safety.
Currently, we offer in-dealership service. For special cases, please contact our team to check if pickup/drop-off is available.
No, service costs are separate from car financing. We provide transparent pricing for all maintenance and repair work.
Yes, all repairs and replacements are done with genuine and high-quality parts to ensure your car’s longevity.
Yes, we provide a detailed service history for all vehicles maintained at Crown Auto Deals.
Yes, our team can assist with urgent repairs. Please contact our Perth dealership directly for emergency support.
Yes, Crown Auto Deals provides hassle-free car selling services even if you are not purchasing a vehicle from us.
You can bring your vehicle to our Perth dealership or submit details online. Our experts will provide a fair market appraisal based on condition, mileage, and market demand.
Yes, we accept trade-ins and offer competitive prices, which can be used toward the purchase of another vehicle or as a cash payout.
You will need the vehicle registration, proof of ownership, ID, service history, and any finance clearance documents if applicable.
Once your car is evaluated and a price is agreed upon, the sale can typically be completed within 24–48 hours.
Yes, we consider all cars, but pricing will depend on the condition, mileage, and service history of the vehicle.
Yes, our website offers a quick online valuation tool where you can submit your car details to get an estimated price.
No, there are no hidden fees for selling your car to Crown Auto Deals. The process is transparent and straightforward.
Yes, we can assist with vehicles that have outstanding finance, ensuring a smooth transaction and settlement of the loan.
Yes, our team takes care of all legal paperwork, registration transfer, and documentation for a seamless selling experience.
Yes, Crown Auto Deals provides flexible car finance options with competitive interest rates for all types of buyers.
Absolutely! We consider all credit histories and provide tailored financing solutions to help you get the car you need.
We offer flexible loan terms ranging from 2 to 7 years, depending on your budget and repayment capacity.
You can apply online through our website or visit our Perth dealership. Our finance team will guide you through the process.
You will need ID, proof of income, residential address, bank statements, and details of any existing debts.
Yes, early repayment is allowed. Some loans may have a small fee, which will be explained before finalizing the agreement.
A deposit is recommended but not always required. The amount depends on your finance package and credit history.
No, all fees, interest rates, and terms are clearly disclosed during the application process.
Yes, comprehensive car insurance can be added to some finance packages. Our team will guide you through available options.
Finance approval can be completed within a few hours to 1–2 business days, depending on the completeness of your documents.
Yes, select vehicles come with a standard warranty to cover major components and ensure peace of mind.
Absolutely! Crown Auto Deals offers extended warranty options on eligible vehicles for additional coverage.
Warranties typically cover engine, transmission, electrical systems, and other major mechanical parts. Specific coverage details depend on the vehicle and warranty plan.
Standard warranties usually last from 6 to 12 months, while extended warranties can last up to 3 years depending on the plan chosen.
Yes, some warranties are transferable to new owners. Details vary depending on the warranty provider.
Warranties generally do not cover accidents, collisions, or misuse. They primarily cover mechanical and electrical failures.
To make a warranty claim, contact Crown Auto Deals with your warranty documents and vehicle details. Our team will guide you through the process.
Warranty repairs must be carried out at approved workshops or dealerships as specified in your warranty plan.
Yes, warranties can be canceled within the terms specified by the provider. Refunds may apply based on usage and coverage period.
Yes, a valid warranty can enhance resale value by providing assurance to potential buyers about the car’s reliability.
Crown Auto Deals accepts cash, credit/debit cards, bank transfers, and verified online payments.
Yes, you can make secure online payments through our website for deposits or full payments, depending on your purchase agreement.
Yes, installment payments are available when you choose one of our car finance or payment plans.
A deposit is typically required to hold a vehicle. The amount varies depending on the price and your agreement with Crown Auto Deals.
Yes, you can combine payment methods, such as part cash and part card, but you must inform our finance team in advance.
Card payments may incur a small processing fee depending on your card provider. Our team will inform you during payment.
Receipts are issued immediately for all payments, whether online, in-store, or via bank transfer.
Refunds or cancellations depend on the payment type and your purchase agreement. Please contact our team for assistance.
Currently, we primarily accept payments in Australian Dollars (AUD) from domestic accounts. For international payments, please contact us first.
Yes, our website uses secure SSL encryption to ensure that all online transactions are safe and protected.
Refund eligibility depends on the terms of your purchase agreement. Contact Crown Auto Deals immediately to discuss your options.
Once approved, refunds are typically processed within 5–10 business days, depending on the payment method.
Cancellation or refund fees may apply depending on the agreement and type of payment. Our team will provide full details before processing.
Yes, partial refunds may be available for deposits or specific services, as outlined in your purchase or service agreement.
You can request a refund by contacting our Perth dealership via phone, email, or the website contact form. Provide your purchase details for faster processing.
Financing payments are subject to lender policies. Any refund will be coordinated with your finance provider and Crown Auto Deals.
Yes, online payments are refundable subject to the terms of the purchase and after verification of the transaction.
Service cancellations may be refunded if requested within the stipulated time. Contact our team for specific details.
Refunds after delivery are generally limited and depend on the agreement and inspection of the vehicle. Contact our team immediately.
For any refund or cancellation inquiries, contact Crown Auto Deals customer support at our Perth dealership.
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